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Microsoft Dynamics 365 Business Central

An all-in-one ERP business management solution that helps you connect your financials, sales, service, and operations to streamline business processes, improve customer interactions, and make better decisions.
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Connect and grow your business

Grow beyond the limits of your basic accounting software. Dynamics 365 Business Central is an all-in-one business management solution that’s easy to use and adapt, helping you connect your business and make smarter decisions.


Get an end-to-end view of your business

Manage your financials

Accelerate financial close and report with accuracy, while ensuring compliance.

 

Automate and secure your supply chain

Increase visibility across your supply chain and gain greater control over your purchasing process.

 

Sell smarter and improve customer service

Maximize revenue opportunities and better serve customers with built-in recommendations.

Keep projects on time and under budget

Manage budgets and monitor progress of your projects with real-time data on available resources.

Optimize your operations

Streamline your manufacturing and warehousing operations to deliver products on time and reduce costs.

Manage your financials

Make informed decisions

Connect data across accounting, sales, purchasing, stock, and customer interactions to get an end-to-end view of your business. Chart financial performance in real time with built-in Power BI dashboards.

Accelerate financial close and reporting

Streamline accounts receivables and payables, and automatically reconcile accounts to close and report on financials quickly and accurately, while maintaining compliance.

Improve forecast accuracy

Refine financial forecasts by modelling and analysing data across multiple dimensions. Customise reports using seamless Microsoft Excel integration.

Automate and secure your supply chain

Optimise stock levels

Use built-in intelligence to predict when and what to replenish. Purchase only what you need with dynamically updated stock levels.

Avoid lost sales and reduce shortages

Maintain the right amount of stock by automatically calculating stock levels, lead times, and reorder points. Suggest substitutes when requested items are out of stock.

Maximise profitability

Get recommendations on when to pay suppliers to use supplier discounts or avoid overdue penalties. Prevent unnecessary or fraudulent purchases through approval workflows.

Sell smarter and improve customer service

Deliver value at every touch point

Prioritise sales leads based on revenue potential. Keep track of all customer interactions and get guidance on best upsell, cross-sell, and renewal opportunities throughout your sales cycle.

Boost sales productivity

Accelerate the quote to cash process. Act quickly on sales-related enquiries, manage service requests, and process payments—all from within Outlook.

Deliver exceptional service

Gain a comprehensive overview of your service tasks, workloads, and employee skills to effectively assign resources and accelerate case resolution.

Keep projects on time and under budget

Stay on budget

Create, manage, and track customer projects using timesheets along with advanced job costing and reporting capabilities. Develop, modify, and control budgets to ensure project profitability.

Plan with precision

Manage resource levels by planning capacity and sales. Track invoicing for customers against planned costs on orders and quotes.

Analyse project performance

Make effective decisions with real-time insight on project status, profitability, and resource-usage metrics.

Optimise your operations

Manage forecasting to fulfillment

Use sales forecasts and expected stock-outs to automatically generate production plans and create purchase orders.

Run your warehousing efficiently

Get a holistic view of stock for efficient order fulfilment. Track every item transaction and movement by setting up bins based on warehouse layout and storage unit dimensions.

Reach optimal output levels

Calculate and optimise manufacturing capacity and resources to improve production schedules and meet customer demands.

Protect your data and support GDPR compliance

Respect your customers’ privacy

Use built-in privacy-by-design and privacy-by-default methodologies to help your business comply with the General Data Protection Regulation (GDPR). Grant and restrict access to personal data on multiple levels and enable audit trails to ensure security and accountability.

Handle, store, and transmit data securely

Move and store personal data freely across your systems while protecting it from unauthorized access with Microsoft datacenters’ automatic encryption.

Run your business anywhere

Choose cloud, on-premise, or hybrid deployment

Business Central runs where you need it, in the cloud or on-premises, with the same user experience no matter how you deploy.

Take your business on the go

The mobile version of Business Central supports both cloud and on-premise users with a consistent, modern experience across Windows, Android, or IOS devices.