Work wherever your business takes you, with full capabilities on desktop, tablet, or mobile, on-premises or in the cloud, across Windows, Android, and iOS devices.
Rapidly deploy either in the cloud or on-premises
Remove organizational silos with one comprehensive solution that runs where you need it, offering the same user experience and rapid deployment, go-live, and onboarding in the cloud or on-premises.
Be ready for growth
Scale and perform as you grow using modern technologies built on the Microsoft cloud, such as machine learning, IoT, and mixed reality, to help you adapt to market dynamics.
Store and transmit data across your systems
Take control of your mission-critical business data and help protect it from unauthorized access with automatic Microsoft datacenter encryption.
Extend the solution with industry-specific apps
Get purpose-driven extensions from the Microsoft AppSource business applications marketplace to meet your unique vertical or business-specific requirements.
Tailor the software to your needs
Get support for 25 languages, localization, and no-code user interface changes, and extend the solution using Microsoft Power Apps, Power Automate, and Power Virtual Agents.
Deliver exceptional customer service
Ensure a smooth transition from sales to service
Automatically register shipped goods as service items and keep the required details in one place so both sales and service teams can respond quickly to inquiries.
Track customer returns and repairs
Offer full replacements or simple repairs, with parts and labor charges in one service order. Boost loyalty by providing spare equipment to customers awaiting service.
Live up to your service promises
Effectively assign personnel to work orders and get an overview of service tasks and workloads. Keep track of service agreements to deliver reliable service to your customers.
Work smarter and faster
Get insights within the flow of business
Access business intelligence when and where you need it, with real-time dashboards and KPIs for each user role.
Drive continuous process optimization
Improve outcomes and productivity with real-time system suggestions, based on historical data, to guide employees through workflows.
Automate workflows and processes
Optimize performance using easy-to-create workflows, audit trails, enterprise-level security, and AI.
Activate financial and business insights
Take control of financial data
Better manage your cash flow, bank reconciliations, fixed assets, budgeting, and project costing while shortening cycle times with the late payment–prediction extension.
Expand into global markets
Easily support multiple currencies, exchange rates, consolidations, intercompany transactions, and localized tax regulations.
Accelerate financial closing and reporting
Reduce month- and year-end closing times with connected general ledger, accounts receivable, payables, and fixed assets data. Streamline approval workflows using Power Automate.
Maximize financial visibility
Use built-in reports, Excel, or Microsoft Power BI and unlimited data dimensions to get real-time cash flow, identify financial patterns, analyze trends, and improve business planning.
Accelerate sales processes
Prioritize leads based on revenue potential
Keep track of customer interactions and get guidance on the best upsell, cross-sell, and renewal opportunities throughout your sales cycle.
Offer flexible pricing and discounting
Create flexible pricing and discount structures for individual customers and groups of customers.
Deliver on promised customer outcomes
Track customer agreements to quickly access details about prices, discounts, delivery dates, product availability, and fulfillment status.
